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Step by step · Support

Send feedback and follow its progress

Explain a problem, attach useful evidence and find the saved report later.

  1. 1Choose the topic

    Open Help & feedback and choose Talk to the platform team. Pick a topic such as Report a problem or Suggest an improvement.

  2. 2Explain what happened

    Write between 10 and 3,000 characters. Include what you tried, what you expected and what happened instead.

  3. 3Add helpful evidence

    Attach up to five PDFs or PNG, JPEG, WebP or GIF images, with a combined size of 10 MB. You can also add valid HTTPS image or video links. Remove anything you do not want to share.

  4. 4Find the saved report

    Choose Send feedback and wait for confirmation. Open Your feedback and use Search feedback to find your report, its status and replies from the platform team. If sending fails, your draft stays in the form so you can try again. In the separate training demo, Submit demo feedback saves only a local example.

Still have questions? Contact support.