Review membership, upgrade or downgrade

1. 1Review your billing summary

   As Administrator or Billing, open Settings, then Billing. The Billing tab shows membership, add-on costs and their combined total for the selected monthly or annual period. Incoming introductions have no plan quota, subject to eligibility and safety controls.

2. 2Review an upgrade

   Read the PRO benefits in Billing. Public paid activation is not available yet. The platform owner can use Open sandbox checkout to test a monthly or annual card subscription through Paddle. Only a confirmed backend update records the test subscription. Sandbox checkout does not turn on paid workspace access. Annual PRO costs £429 and annual packs cost £55 each. Referral rewards are not active yet; monthly-to-annual changes for existing subscriptions remain in preparation.

3. 3Prepare for a downgrade

   Before moving to Free, review listings, open requests and team capacity. Ask the owner about a change to rollout access. Do not assume cancelling a sandbox subscription changes your workspace plan: those states are separate. Read any allowance warning and reduce usage where required; cancellation and final paid downgrade handling must be accepted before live billing.

4. 4Confirm and check the result

   Review the current subscription and any scheduled cancellation in the linked Paddle sandbox portal. Changes affect the test subscription only. Your rollout membership is managed separately by the platform owner. Live paid changes will be enabled after testing and approval.

Still have questions? Contact support.