Manage add-on packs and view invoices

1. 1Choose the pack type

   Open Billing > Add-on packs. Select listing, business request or team packs. Business request packs are also reachable from Business requests and team packs from Team. Free must upgrade before adding packs.

2. 2Review total quantity and cost

   Enter the total number of packs you want, including existing packs. Each pack costs £5/month or £55/year, excluding applicable tax, and follows the PRO billing period. Mid-term pack changes take effect immediately; proportional charges or credits go on the next combined renewal bill. Review Payment now, the next bill including adjustments and following renewals before confirming.

3. 3Reduce usage before removing capacity

   Unpublish listings, close business requests or free reserved team places before reducing below usage. Pending team invitations reserve places. Zero removes a pack type when usage fits within the included allowance.

4. 4Open Paddle billing details

   The platform owner can open the linked Paddle sandbox customer portal to inspect test invoices and payment details after a test purchase. Other members cannot make paid purchases yet. Sandbox documents are not real charges. Keep test subscription and workspace allowance changes separate.

Still have questions? Contact support.