Step by step · Connections
Ask a connection for updated contacts
Request fresh details without using an outgoing introduction allowance.
1Open an accepted connection
Find the accepted introduction in Introductions. Use Request updated contacts · Free. Billing-only accounts cannot make these requests.
2Explain what you need
Write a reason of 10–500 characters, then submit the request. If a request is already pending or a limit applies, the app explains why another cannot be sent.
3Review incoming requests
The other business can open Contact requests from Overview to see who requested the details and when. They can fulfil or decline the request.
4Receive approved details
To fulfil a request, the recipient selects contacts and confirms both sharing agreements. The new details replace their shared selection for that introduction and appear in Connection contacts.
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