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Step by step · Connections

Ask a connection for updated contacts

Request fresh details without using an outgoing introduction allowance.

  1. 1Open an accepted connection

    Find the accepted introduction in Introductions. Use Request updated contacts · Free. Billing-only accounts cannot make these requests.

  2. 2Explain what you need

    Write a reason of 10–500 characters, then submit the request. If a request is already pending or a limit applies, the app explains why another cannot be sent.

  3. 3Review incoming requests

    The other business can open Contact requests from Overview to see who requested the details and when. They can fulfil or decline the request.

  4. 4Receive approved details

    To fulfil a request, the recipient selects contacts and confirms both sharing agreements. The new details replace their shared selection for that introduction and appear in Connection contacts.

Still have questions? Contact support.