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Step by step · Connections

Accept, decline or remind an introduction

Handle requests and understand which messages and contact details are shared.

  1. 1Open the right request

    Use the incoming or outgoing introduction view, an Overview request link, or an existing-introduction shortcut. Read the purpose, business profile and request before deciding.

  2. 2Accept with selected contacts

    Choose Accept, select the contacts to share and confirm both agreements. Optionally add a formatted message up to 3,000 characters. Confirm acceptance to disclose the approved contacts to both participants.

  3. 3Decline when unsuitable

    Choose Decline. Add an optional reason up to 500 characters or leave it blank. The reason is visible to the sender as well as you; private contact details remain undisclosed.

  4. 4Send one reminder if still pending

    On your pending outgoing request, use the reminder action once after three days. It records the reminder, adds a notification and queues a service email without consuming another request. It is unavailable after use or when restrictions apply.

Still have questions? Contact support.